Need Something Fixed? We’re Making it Easier

Whenever you work with technology, you can probably count on one thing: it won't always work perfectly. There are many reasons for that, and it doesn't mean that technology products are of poor quality and need lots of attention to get to work. Rather, it reflects the complexity of today's technology solutions, which often rely on products from different companies working together. 

As a home technology integrator, we deal with that every day. As a technology user, on your smartphone, computer, or even your car, you know things don't always work correctly. The question is, what do you do about it, and how can you get help?

We know that home technology may sometimes not work perfectly. But we want to ensure that doesn't get in the way of our clients accessing their entertainment, managing their lights, arming security cameras, or using any other technology solutions they rely on daily. That's why we developed an app to get them the help they need faster. Read more about it below!

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There’s Now an App for That

There are apps for so many things; why shouldn't there be one for technology support? Our app is a simple way to communicate a service need anytime, anywhere, with the device that's always with you. So, if you've had a glitch with your AV or lighting, and you just thought about it at 11 PM while getting in bed, now you can submit a support request. No need to pick up the phone, talk to someone during business hours or after, or text a long message with all your information. An app makes it easy. 

GHT Group’s New Support App

Available on the Apple App Store or Google Play for Android users, our new support app is the easy way to get help for your home technology. It works for all of our service areas, whether you're in Atlanta, Birmingham, or the 30A area in Florida. 

You can enter your information easily and list what kind of support you might need, from AV to security, so that your request gets promptly routed to the right team. You get a confirmation that one of our support representatives will be in touch with you promptly to address your issue. That means you know we've got your request and do not have to wonder whether a message was read or a voice message was heard. 

GHT Group’s new support app is just one more way we seek to deliver excellent service to our clients. In addition to our tailored support plans for your home technology, we want to make it easier and faster to get help when you need it. Do you have a home technology project we can help you with? Or want to partner with us? Connect with us; we’d love to hear from you.