Privacy Policy
Privacy Policy
This privacy policy has been compiled to better serve those who are concerned with how their 'Personally Identifiable Information' (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.
What Personal Information Do We Collect?
When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, phone number, or other details to help you with your experience.
When Do We Collect Information?
We collect information from you when you subscribe to a newsletter, respond to a survey, fill out a form, use Live Chat, open a support ticket, or enter information on our site.
How Do We Use Your Information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:
To allow us to better service you in responding to your customer service requests.
To send periodic emails regarding your order or other products and services.
To follow up with you after correspondence (live chat, email, or phone inquiries).
Zoho PageSense
In addition to the practices mentioned above, we use Zoho PageSense Heat Map for internal research purposes only. This tool helps us better understand how users interact with our website by capturing aggregated and anonymized data such as clicks, mouse movements, scrolling behavior, and other user interactions. Key points include:
Purpose: The data collected through Zoho PageSense is used solely to improve website design, navigation, and user experience.
Data Nature: Information gathered is aggregated and does not personally identify individual users.
No Third-Party Sharing: The information is used internally and is not shared with third parties for marketing or advertising purposes.
Cookies & Similar Technologies: This service may use cookies or similar tracking technologies to gather data, consistent with our cookie policy.
By using our website, you acknowledge and agree to our use of Zoho PageSense Heat Map for the purposes described above.
How Do We Protect Your Information?
Our website is scanned on a regular basis for security holes and known vulnerabilities to ensure your visit is as safe as possible.
We use regular malware scanning.
We do not use an SSL certificate because we never ask for sensitive personal information like credit card numbers.
Do We Use 'Cookies'?
Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
We use cookies to:
Understand and save users’ preferences for future visits.
Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, please refer to your browser's Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some features that make your site experience more efficient may not function properly.
Third-Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information.
Third-Party Links
We do not include or offer third-party products or services on our website.
California Online Privacy Protection Act (CalOPPA)
CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly what information is being collected and with whom it is being shared.
According to CalOPPA, we agree to the following:
Users can visit our site anonymously.
Once this privacy policy is created, we will add a link to it on our home page or, as a minimum, on the first significant page after entering our website.
Our Privacy Policy link includes the word “Privacy” and can easily be found on the page specified above.
You will be notified of any Privacy Policy changes on our Privacy Policy page.
Can You Change Your Personal Information?
Yes, you can change your personal information by:
Emailing us.
Calling us.
Chatting with us or sending us a support ticket.
How Does Our Site Handle Do Not Track Signals?
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place.
Does Our Site Allow Third-Party Behavioral Tracking?
It is important to note that we do allow third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, the United States' consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children's privacy and safety online.
We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and have played a significant role in the development of data protection laws around the globe. Understanding these principles and how they are implemented is critical to complying with various privacy laws that protect personal information.
In the event of a data breach, we will take the following responsive action:
Notify you via email.
Take any other necessary steps within 90 business days.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle not only ensures that individuals have enforceable rights against data users, but also that they have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN-SPAM Act
The CAN-SPAM Act sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
Send information, respond to inquiries, and/or other requests or questions.
Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.
To be in accordance with CAN-SPAM, we agree to the following:
Not use false or misleading subjects or email addresses.
Identify the message as an advertisement in some reasonable way.
Include the physical address of our business or site headquarters.
Monitor third-party email marketing services for compliance, if one is used.
Honor opt-out/unsubscribe requests quickly.
Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can email us or follow the instructions at the bottom of each email, and we will promptly remove you from ALL correspondence.
Contacting Us
If you have any questions regarding this privacy policy, please contact us using the information below:
GHT GROUP
1625 Cobb Parkway SE
Marietta, GA 30060
(770) 955-8909
5400 S University Dr #215B
Davie, Florida 33328